Frequently Asked Questions
Everything you need to know about your MISSION experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized depending on the collection.
Are MISSION products ethically made?
Yes, we are committed to sustainable fashion. We partner with certified factories that ensure fair wages, safe working conditions, and eco-friendly manufacturing processes.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and flexible installment options through Klarna and Afterpay.